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Viridiana M. is an experienced professional in victim services and case management, currently serving as a Breast Care Helpline Specialist at Susan G. Komen since April 2021. Prior to this role, Viridiana held several positions at Mothers Against Drunk Driving (MADD) from November 2016 to April 2021, including National Manager of Victim Services, where responsibilities encompassed managing a 24/7 Victim Helpline and providing advocacy and case management for victims of drunk driving incidents. Previous experience includes serving as a Family Services Case Manager at Family Gateway, Training Coordinator at the Dallas Area Rape Crisis Center, and Employment Specialist at Ventana del Soul Nonprofit. Viridiana holds a Bachelor's degree in Social Work from The University of Texas at Austin, earned in 2012.