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Rakesh Garib is a seasoned software engineer currently serving as a Senior Software Engineer at SurveyMonkey since June 2017, with a career progression that includes roles such as Senior Quality Assurance Engineer and Technical Customer Success Manager within the same company. Rakesh's expertise encompasses implementation of JavaScript and HTML snippets for various products, troubleshooting issues related to websites, emails, and applications, and providing innovative solutions through custom JavaScript code. Prior experience includes a role as a Multi-Skilled Customer Service Representative at XS4ALL Internet BV, enhancing customer experiences and resolving subscription issues, as well as technical support roles at VodafoneZiggo and KPN, focusing on troubleshooting services for internet and telecommunications.