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Joe Madden has extensive work experience in the legal field. Joe worked as a Senior Contract Specialist at Surescripts since 2022. Prior to that, they were a Contracts Manager at insightsoftware from 2021 to 2022, where they improved operational efficiency in the legal contracts team. Joe also worked as a Contract Manager, Project Manager, and Legal Operations professional in their self-employed role from 2019 to 2021. Joe held various positions at American Tower from 2000 to 2019, including Legal Operations Manager and Litigation & Contracts Support Specialist. Joe started their career as a Paralegal at Kilpatrick Townsend & Stockton LLP from 1998 to 2000.

Joe Madden received a Bachelor of Arts degree in Political Science from Penn State University, where they studied from 1987 to 1992. Additionally, they obtained various certifications throughout their career, including the T360 Network Administrator Certification from TyMetrix a Wolters Kluwer business in June 2010, the Six Sigma Yellow Belt from American Tower in August 2008, the Certified Paralegal (CP) from the North Carolina State Bar in June 2007, the Professional in Human Resources - International (PHRi) from SHRM in June 2003, the Human Resource Management Certificate from Duke University in May 2003, and the Administrative and Public Law Program Diploma/Certificate from The Philadelphia Institute for Paralegal Training in May 1995.