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Jaclyn Cruz-Jennings has a diverse work experience across different companies. Jaclyn started their career at AG Marketing Solutions in 2011 as a Promotional Product Specialist, where they were responsible for inbound e-commerce sales and social media management. In 2015, they worked at JANE.hr as a Junior Account Manager, focusing on new and existing accounts and developing strategic marketing plans. In 2016, they joined InstaMed as a Network Relationship Management Associate, selling electronic payment processing solutions and facilitating account registration. Jaclyn later became a Business Development Associate, handling the entire sales cycle and nurturing channel partnerships. Since 2018, they have been working at Surescripts as an Account Manager, aligning electronic health records (EHR) vendors and healthcare organizations.

Jaclyn Cruz-Jennings attended Slippery Rock University of Pennsylvania from 2007 to 2011, where they earned a Bachelor of Science in Business Administration. Jaclyn'smajor was in Marketing & Management. In addition to their degree, they also obtained the Six Sigma Green Belt (CSSGB) certification from Surescripts in December 2022 and the Certified Associate in Project Management (CAPM) certification from the Project Management Institute in May 2022.