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Kim Erickson has over two decades of experience in various managerial roles, primarily within SurePayroll, where responsibilities include overseeing the strategy and content of the internal knowledge management system as Communications Manager. Past roles at SurePayroll include Operations Manager, focused on payroll processing and tax calculations; Company Training Manager, who developed training programs; and Development Project Manager, responsible for managing product launches. Earlier experience at Oxford Instruments involved sales engineering and customer service, where Kim Erickson generated domestic revenue and managed international orders for coating measurement products.