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Frank N. is a skilled professional with extensive experience in sales operations, business analysis, and data management. Currently serving as a Sales Business Analyst at SureCost since February 2023, Frank previously held positions at Assembly Legal, where contributions included enhancing Salesforce layouts, automating finance processes, and implementing sales engagement tools. Frank has a strong background in operations analysis, having improved reporting dashboards and NPS processes at previous companies, including Omnitracs and Natural Concerns. With a Bachelor's degree in Communication Studies from Towson University, Frank has consistently demonstrated an ability to drive process improvements, manage data and analytics, and elevate customer engagement.