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Charles Alivanera is a Data and Reports Analyst at SuperStaff and a Data Analyst at Aetion. Prior to this, Charles worked as a Resolutions Support Ambassador at TDCX, where Charles handled project home-blended escalations in the APAC region. Charles also has experience as an Account Associate at VXI Global Solutions, LLC, focusing on building customer loyalty. Charles began their career as a Customer Service Representative at companies such as ibex and Teleperformance, where Charles handled various accounts and tasks. Charles holds a Bachelor of Science in Civil Engineering & Environmental and Sanitary Engineering from Mapúa University.