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Neil Paul is an experienced Customer Success professional currently serving as the Lead Customer Success Manager at Superset since April 2024. Prior to this role, Neil held multiple positions at Whatfix from December 2020 to April 2024, including Lead Customer Success Manager and Senior Customer Success Manager for the Americas. Neil's career also includes experience as Team Lead and Customer Success Manager at Plobal Apps, and as a Customer Success Manager at Jombay, where responsibilities included onboarding clients, managing expectations, and implementing client success strategies. Neil began the career at Star Health and Allied Insurance Co. Ltd as an Officer in accounts and held an Associate role at Netscribes. Neil's education includes a Bachelor of Commerce from St. Xavier's College, Kolkata.