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Tetrina Toh is a highly experienced professional in customer experience management and business development, currently serving as a Senior Customer Experience Manager at Supernova since October 2021. Prior to this role, Tetrina held the position of Consumer Services Support Lead at Nike, where responsibilities included overseeing the performance of Canada's Consumer Satisfaction in digital sectors. Tetrina's earlier experience includes roles as Assistant Manager Customer Service and Business Development Manager at honestbee, as well as a Business Development Executive at Firstcom Solutions Pte Ltd. Tetrina holds a Bachelor’s Degree in Management with International Business from Royal Holloway, University of London, and a Diploma in Tourism and Resort Management from Ngee Ann Polytechnic.