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Miracle N. is currently a Software Technical Support Engineer at Superna. With previous experience as a Technical Support Agent at Concentrix and a Software Quality Assurance Engineer at Drastic Technologies Ltd, Miracle N. has developed skills in providing technical assistance, troubleshooting issues, and ensuring software quality. Miracle N. holds a Bachelor of Technology in Network Technology from Carleton University, an Advanced Diploma in Network Technology and Computer Engineering Technology from Algonquin College of Applied Arts and Technology, and has completed training at Cisco Networking Academy.