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Antony Betancourt is a seasoned professional in customer success management with extensive experience across multiple organizations. Currently serving as a Senior Customer Success Manager at Supermetrics since December 2023, Antony previously held the role of Senior Client Solutions Manager at Yext, where notable achievements included maintaining a 91% client retention rate and qualifying for President’s Club in FY23. Throughout Antony's career, skills have been demonstrated in client engagement, retention strategies, marketing collateral creation, and training, along with technical support expertise from earlier roles at iCIMS and Geek Squad. Antony holds a Bachelor of Arts in Business Marketing/Advertising from Rutgers Business School.