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Chris Hammond is an experienced executive in customer service and call center operations, currently serving as Executive Director of Customer Service at Superior Loan Servicing since November 2023. Previous roles include Call Center Director at FragilePAK, where oversight of customer service operations was crucial, and Owner/Regional Director at Anago Cleaning Systems, emphasizing specialized green cleaning services. Hammond also held the position of Contact Center Director at Consumers Credit Union, managing strategic planning and team leadership, and was Site Director at ArroHealth, initiating a health information contact center. Earlier experience includes significant leadership at Wells Fargo, directing a high-volume phone bank center. Chris Hammond holds a Bachelor of Business Administration in Marketing from the University of North Texas.