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Craig Cox has a diverse work experience spanning various roles and industries. Craig worked at Super Retail Group from 2018 to the present, where they held positions such as Head of Store Operations & End-User Technology and Asset & Licensing Specialist. At Super Retail Group, they were responsible for managing store operations, end-user technology, and ensuring infrastructure support for both the store network and corporate users. Before joining Super Retail Group, Craig worked at TEKsystems as an Information Technology Project Coordinator in 2018. Prior to that, they worked at Amart Furniture as a Project Lead in 2017. From 2010 to 2017, they held roles at Officeworks as a Project Officer and Store Manager. Craig started their career at Liquorland in 2003, where they served as a Manager until 2010.

Craig Cox completed their Bachelor's Degree in Cultural Tourism at Flinders University from 2000 to 2003. Craig later obtained a Certificate IV in Frontline Management from Barrington Group in 2009-2010. In 2012-2013, Craig pursued an Advanced Diploma in Diploma of Management at B.E.V. Consulting. Lastly, in 2015, they completed the Officeworks Internal Program in Strategic Retailing at William & Mary – Raymond A. Mason School of Business.