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Matthew Adamak is a skilled IT professional with extensive experience in computer systems and technical support. Currently serving as a Computer Systems Technician at Super Products LLC since October 2018, Matthew has a proven track record in resolving technical issues. Prior experience includes working as a Service Desk Technical Analyst at VCPI, providing phone and remote support to clients in nursing homes and assisted living facilities. Matthew also worked at Waukesha County Technical College for over 14 years, initially as a Network Analyst, where responsibilities included managing operating system images and addressing deployment issues through Microsoft System Center Configuration Manager (SCCM 2012), and as an Educational Assistant, overseeing network administration and computer support for training labs. Matthew holds an Advanced Technical Certificate in Computer Networking and an Associate of Science degree in Information Technology, specializing in Computer Support.