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Pauliina Koponen is an experienced project manager and communications professional with a strong background in customer experience, fundraising, and media relations. Since March 2013, Pauliina has been with Suomen World Vision, currently managing the #NäeMuutos project, which involves renewing martech systems. Previously served as Head of Customer Experience and Communications Planner, contributing significantly to private fundraising efforts. Prior to this role, Pauliina worked as a freelance journalist, publishing 50 articles over three years, and held various communications positions at organizations like Taksvärkki ry and Elämäntapaliitto. Pauliina holds multiple degrees, including a Master of Theology from the University of Helsinki and a certification in fundraising and business administration.