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Heidi Heck is an experienced leader in customer experience and sales operations, currently serving as VP of CX & Sales Ops at Sunrun since February 2022, with prior roles including Sr. Director and Director of Sales Operations. Before joining Sunrun, Heidi worked at Vivint Solar from June 2015 to February 2022, where positions included Sr. Manager of Inside Sales and Inside Sales Operations Manager. Additional experience includes serving as Residential Direct Sales Office Manager at Select Security, Materials Manager at Contractor Resource Flooring, and Scheduling Manager at AMP Security. Heidi began their career as a Retail Sales Representative at T-Mobile. Educational background includes studies at Bellevue College and Utah State University.