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Yuliang (Will) X. currently serves as a Product (Collection & Payment) and Customer Service Representative at SUNRATE since March 2023, focusing on customer support, sales development, and sales enablement within the APAC region. Prior experience includes a role as a Junior Relationship Manager at Worldline, where Yuliang maintained merchant relationships and addressed commercial inquiries, alongside a position at Flywire that involved managing payer inquiries and improving payment processes. Previous roles at Unity Technologies, Dassault Systèmes, and Trane involved customer support, business development, and mechanical engineering tasks. Yuliang holds a Bachelor's degree in Energy and Power Engineering from Shanghai Maritime University.