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Margarita Paz Esteras is a seasoned professional with extensive experience in service delivery and customer success management. Currently serving as a Service Delivery Manager and previously as a Service Delivery Account Manager at SunFish DataOn Philippines Inc. since June 2019, Margarita has developed long-term partnerships with customers and contributed to onboarding, adoption, and retention efforts. Prior experience includes the role of Customer Success Manager at Sprout Solutions, where a focus on customer value and operational standards was emphasized. Margarita's career began at HRMall, Inc., where various positions from Customer Service Specialist to Account Manager were held, demonstrating a strong commitment to operational excellence, process improvements, and effective communication. Margarita holds a Bachelor of Arts in Business Administration with a focus on Management and Operations from Miriam College.