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Juanita Osborne is a seasoned professional with extensive experience in customer advocacy and insurance sales. Currently serving as a Customer Advocate at SunFire since May 2022, Juanita previously held roles as a Licensed Insurance Agent at Ensurem and a Quality Assurance Compliance Specialist at Coverance Insurance Solutions, Inc. Juanita's background includes a position as a Sales Representative at American Family Insurance and an Insurance Agent role at Old American Insurance Company. Earlier in the career, Juanita worked as an Account Sales Executive at PocketiNet Communications, Inc., generating new revenue through Internet and Network Solutions sales. Additionally, a brief tenure as a Customer Support Representative at ADP ProBusiness demonstrated strong customer service capabilities. Juanita holds a Bachelor's degree in Behavioral Sciences from Northwest University.