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Amanda Potts is a seasoned professional with extensive experience in digital adoption and project management. Currently serving as the Digital Adoption Manager at Sunderland Software City, Amanda has previously held roles including Operations Manager and Project Manager at Consult and Design, managing digital web development projects. Prior to that, Amanda spent nearly a decade at TalkTalk Business, contributing as a PBX SOP & VOIP Administrator, HUC Fulfilment Coordinator, and MAC Coordinator, overseeing sales order processing, system maintenance, and customer management. Amanda possesses a strong educational background with qualifications in Project Management, Sales, and a Bachelor's Degree in Business Administration and Management from New College Durham.