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Ed has been with Sundance Vacations since 1997, beginning as a sales associate, and eventually being promoted to Sales Director in the New Jersey Market. Since his arrival at Headquarters, in the Wilkes-Barre location, Ed has taken on a wide variety of roles, including assisting the Permission Marketing department. Ed currently heads up both the Client Resolution department, which was honored with the 2014 Gold Stevie Award for Customer Service Team of the Year and the New Client Services Team which is a Stevie Award Nominee for 2016.