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Alexandre V. is a skilled Technical Support Analyst at Suncorp New Zealand, with responsibilities that include managing ITIL-compliant incident and problem management activities and ensuring efficient resolution paths. Prior experience includes roles as a System Administrator at UCR Location Services, focusing on cloud applications and IoT management, and as a Cloud Systems Consultant & Integrator at STEDE Consulting, where Alexandre provided consulting services on workflow systems. Alexandre has also worked as a Front of House staff member at AREPAS LIMITED, a Service Desk Analyst at Toledo Piza, and a Biomedical Equipment Technician at Universidade Estadual de Campinas. Educational credentials include a Bachelor's degree in Computer Science from Anhanguera Educacional and a Diploma in Computing from Aspire2 International.