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Nicky De Bezancon-Ballaigues currently serves as the AI COE Manager at Suncorp Group since July 2024. Prior to this role, Nicky held various leadership and managerial positions at Suncorp New Zealand from March 2008 to July 2024, including Chapter Lead for Data Science & Performance and Data Science & Automation, as well as Delivery Manager for the Data Science and Data & Optimisation Teams. Nicky's earlier experience includes roles such as Project Manager and Software Engineer at Suncorp, Lead Technical Support Specialist at Bytes Technology Group, and Data Warehouse Specialist at IQ Health.