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Ilyas Shaikh is an accomplished professional with extensive experience in fleet management and customer service roles across various industries. Currently serving as Fleet Manager at RST Sunbury Transport since March 2023, Ilyas previously contributed significantly to Wyndham Hotels & Resorts as a MyRequest Support Analyst, achieving over 97% SLA compliance while managing B2B requests and maintaining hotel rates. As an Accounts Supervisor at Wyndham, Ilyas excelled in customer experience and accountability, demonstrating a commitment to resolving escalated issues and enhancing customer loyalty. Earlier roles include positions at Amazon as a Fulfillment Associate and Transportation Specialist, as well as working as a Seafood Clerk at Metro Inc. Ilyas holds an Ontario Graduate Certificate in Supply Chain Management and Global Logistics from Seneca Polytechnic and a Bachelor of Engineering in Electrical and Electronics Engineering from Osmania University.