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Daryl Orupabo currently holds the position of Vice President of Contact Center Sales and Services at Summit Credit Union since September 2024. Previously, Daryl served as Director of Contact Center Strategy and Default and Recovery Strategist at Colony Brands, Inc. from September 2017 to September 2024. Daryl's extensive experience at Citi from January 2000 to August 2017 included roles such as Senior Manager of Product Management and Analytics, where critical analysis and regulatory project management were key responsibilities. Additional roles at Citi encompassed Senior Manager of Application and Reporting Development, Compensation Strategies Manager, Senior Operations Coordinator, Senior Strategy Analyst, and Unit Manager, showcasing a robust background in data analysis, strategy development, and executive management. Daryl earned a Bachelor of Science in Mechanical Engineering from the University of North Texas in 2003.