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Angel Antonio Malavé is a seasoned professional with significant experience in technical support and sales. Currently serving as a Technical Support Representative at Summit Broadband since March 2021, Angel manages high call volumes and addresses technical issues related to Internet, Video, and Telephone services, utilizing programs such as Genesys Cloud, Omnia, and Oasis. Prior experience includes roles in security with Eulen America, where Angel was trained in TSA regulations and conducted investigations using CCTV, as well as sales positions at Pepe Abad Auto and Medina Auto Sales, achieving revenue growth through effective sales strategies. Earlier experience as a Sales Team Lead at ALDO Group further highlights Angel's capabilities in customer engagement and sales. Angel holds a Bachelor of Business Administration in Human Resources Management and Services from the Inter-American University of Puerto Rico-Metropolitan.