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Sakib Inamdar is a skilled professional with extensive experience in team leadership and customer service. Currently serving as a Senior Team Lead at Suma Soft Pvt Ltd since August 2021, Sakib oversees a team of 30 agents focused on email, inbound, and outbound communication, while managing productivity and break monitoring. Prior to this role, Sakib was a Team Coach at the same company from December 2018 to December 2020, also supervising a team of 30 agents. Earlier experience includes working as a Process Associate at Tata Consultancy Services from March 2017 to December 2018, where Sakib provided customer service. Educational qualifications include a Bachelor of Commerce degree from Mahamaya Technical University and HSC from Anglo Urdu Boys High School & Jr. College.