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Roberto Olivares has a diverse work experience spanning various roles and industries. Roberto began their career at KPMG US as a Consultant in 1999 and worked there until 2002. Roberto then joined Fujitsu Consulting as a Senior Consultant and had a successful stint there until 2004. Following that, they worked at GNP as a CTI Project Leader for a year before moving to 21st Century Insurance as a Sr. Technical Specialist from 2005 to 2007. Roberto then joined Oracle as a Regional Senior Consultant and served there till 2010. Roberto then transitioned to Empirix as a Regional Sales Engineering Manager, covering Latin America, from 2010 to 2011. After Empirix, they joined Grupo Posadas as an Account Manager and later became the CRM Manager, serving major accounts like Grupo Posadas Fiesta Rewards, Grupo Carso (TELMEX), and BANORTE. Most recently, Roberto worked at SugarCRM as a Regional Sales Engineering and then as the Regional Customer Success Director.

Roberto Olivares holds a Master of Science in Computer Science from the Georgia Institute of Technology, which they completed from 1997 to 1999 in Atlanta, GA. Roberto obtained their Bachelor of Science in Computer Engineering from the Instituto Tecnológico Autónomo de México, where they studied from 1992 to 1997. Prior to that, they completed a Computer Programmer degree from CECyT Juan de Dios Batiz from 1989 to 1991.