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Josh Chou is the Director of Revenue Operations at SugarCRM, a position held since June 2013, where responsibilities include constructing and overseeing streamlined lead-to-cash operations while collaborating with the executive leadership team. Previous roles at SugarCRM include Revenue Operations Manager, Revenue Operations Analyst, and Customer Success Manager, each focused on optimizing processes and supporting sales initiatives. Prior to joining SugarCRM, Josh Chou served as Executive Vice-President at De Anza A.S.B., supervising the Senate and facilitating meetings. Josh Chou holds a Bachelor of Science degree in Marketing from San Jose State University and De Anza College.