ÂÜÀòÂÒÂ×

Farshid Khalili is an experienced client engagement and technical resolution manager with a career spanning over three decades. Currently, Farshid serves as Client Engagement Manager at SugarCRM since June 2022. Previously, Farshid held several roles at IBM from November 2006 to June 2022, including Technical Resolution Manager and Client Experience Manager, focusing on client satisfaction and project management. Farshid's extensive background includes managing support teams at FileNet Corporation and Hughes Aircraft Company and holds advanced degrees in Computer Science and Mathematics from California State University, Fullerton.