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Wilson Wu is an accomplished professional with extensive experience in customer success, currently serving as a Senior Customer Success Manager for Strategic Growth at Subtext since November 2021, which was recognized as Digiday’s 2022 and 2023 Subscription Product of the Year. Prior to this role, Wilson held several positions at Policygenius Inc., advancing from Junior Customer Success Associate to Senior Customer Success Associate, contributing to a mission that enhances the transparency and accessibility of insurance shopping. Additional experience includes an internship at Texas Children's Hospital, a Customer Operations Advisor role at Squarespace, and a Buyer position at SBT Co. Ltd. Wilson holds a Bachelor’s Degree in Corporate Communications from Baruch College and has furthered education at The University of Texas at Austin.