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Katie O'Connell is a Product Marketing Manager at Substack since April 2021, where responsibilities include educating writers and podcasters about new platform products and features. Previously, as a Community Manager at Substack, Katie launched and hosted multiple successful programs, including Substack Grow and Substack Go, aimed at providing essential knowledge and support to writers. Katie's diverse experience also includes serving as Programs & Community Manager at People & Company and Programs Assistant at the Tory Burch Foundation, focusing on community building for creatives and women entrepreneurs. Further internships in marketing and communications at NBCUniversal Media, the Nature Center at Shaker Lakes, and other organizations complement Katie's academic background, which includes a Bachelor's Degree in Communication from John Carroll University and ongoing studies in Communication and Media at Saint Louis University.