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Chuck Dziura is an experienced IT professional with a diverse background in support management across multiple industries. Currently serving as IT Support Manager at SubCom since April 2020, Chuck previously held the position of Manager IS Support at American Dental Partners and Help Desk Manager roles at The Boston Beer Company and J. Jill, where responsibilities included oversight of help desk operations and staff management. With a strong foundation in IT systems gained from a long tenure at Fidelity Investments, where Chuck rose to Senior Manager, experience encompasses incident management, application support, and cross-functional project management. Earlier career positions included technical support at Cabletron Systems and the United States Air Force, where Chuck served as Staff Sergeant. Educational qualifications include a BS in Business Studies in Computer Information Technology from Southern New Hampshire University and an Associate's Degree in Industrial Electronics Technology from the Community College of the Air Force.