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Felicia Fulton Fontaine has had a progressive career in the field of operations, primarily in healthcare. Felicia started in 2004 as a Practice Manager at Sturdy Memorial Associates, where they worked for 16 years until 2020. In 2020, they were promoted to the role of Director of Operations at the same company, and in 2022, they further progressed to become a Senior Director of Operations. Currently, they hold the position of Senior Director of Operations at Sturdy Health, starting in 2022.

Felicia Fulton Fontaine holds a Master's degree in Healthcare Leadership from the Brown University School of Professional Studies, which they obtained from 2023 to 2024. Prior to that, they received a Bachelor's degree from the University at Buffalo from 1989 to 1993. In addition to their academic qualifications, Felicia is also a Certified Professional Coder, although the specific details regarding the institution and year of completion are unavailable.