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Kelly Saramunda has a background in hospitality and customer service, with experience working in various roles such as Senior Reservationist, Front Office Team Leader, Sales Associate, and Management Trainee. Kelly has worked at companies like Study Inn Group, Ibis Birmingham International Airport, kikki.K, and Radisson Blu Edwardian. Kelly holds a Bachelor's degree in International Hospitality and Tourism Management from the University of Surrey and has also studied Hospitality and Tourism Management at La Trobe University. Additionally, Kelly holds a BTEC Award in Travel and Tourism from Dudley College.