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Jay Shah has a diverse work experience that includes roles at Stripe, Bain & Company, and Bessemer Venture Partners. At Stripe, they worked as a Product Manager for their flagship product, Stripe Connect, and later transitioned to a Business Lead role. Jay is currently the Head of Product at Stripe. Prior to their time at Stripe, Jay worked as a Senior Associate Consultant at Bain & Company. Earlier in their career, they gained experience as an Analyst at Bessemer Venture Partners.

Jay Shah's education history includes attending Harvard University, where they pursued a Bachelor of Arts degree in Economics and Computer Science. Prior to Harvard, Jay Shah attended Pine Crest School.