Deb Kraft is an experienced fraud analyst with a comprehensive background in investigating financial crimes and managing customer inquiries. Currently employed at Stride Bank, N.A. since September 2022, Deb is responsible for researching and investigating suspicious customer activities and reporting findings to relevant authorities. Previous roles include serving as an Escalated Complaints Specialist at Wells Fargo, addressing customer complaints and performing risk mitigation, and as a Fraud Analyst at The Bancorp, focusing on fraud detection and reporting. Deb's extensive career includes various positions at Citi, where responsibilities ranged from investigating fraudulent credit card use to underwriting loans and resolving billing disputes. Deb's foundational experience stems from military service in both the US Army and the Virginia Army National Guard, where administrative and personnel management skills were developed.
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