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In her role as Managing Director, Melinda oversees internal operations including the training and development of all client-focused teams – Regional Directors, Banking Services, Client Services, and Technical Engineers for the overall leadership and growth of the company. Drawing on significant experience as both a Stretto Regional Director and a former bankruptcy paralegal, she leverages this multi-faceted perspective to implement and streamline case-management processes and procedures. With the goal of providing superior level service and support, Melinda works hand-in-hand with the Software Development Team, offering her unique insight into the ongoing refinement of Stretto’s technology solutions which are geared toward maximizing clients’ operational efficiency and productivity. She has over 30 years’ experience in the consumer-bankruptcy industry and serves on the Stretto Executive Management Team. Melinda is also an active member of IWIRC, ABI and NABT.