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Dylan Dougherty is an experienced Customer Support Manager currently at Streem since July 2021, dedicated to supporting customers and enhancing customer experience. Previously, Dylan worked at Cozy from November 2017 to July 2021 in various roles, culminating in the management of a support team for a large customer base during a significant transition phase. Notable earlier positions include a Customer Support Specialist at Nike, where Dylan cultivated consumer-brand relationships and resolved account issues, and several roles at Portland Running Company, including Accessory Buyer and Location Manager, focusing on inventory management and sales strategies. Dylan began a career in retail at DICK'S Sporting Goods, advancing to a Team Lead position. Dylan holds an Associate of Arts degree in Liberal Arts and Sciences from SUNY Broome Community College.