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Dionne Austin has over 30 years of experience in the industry, beginning with a role as IDCS Supervisor at JP Morgan Chase in 1992. Dionne then moved to Cisive in 2005, where they served as Director of Product Management. Most recently, in 2023 they took on the role of Product and Business Development Mgr. at Streamline Verify.

Dionne Austin attended Houston Community College, where they obtained their Associate of Arts (A.A.) in Business. In July 2014, they obtained their CPCS certification from the National Association Medical Staff Services.