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Kanwal R. possesses a robust background in customer success and support, having held the position of Manager, Customer Success at Strategyzer, and served as a Senior Onboarding Specialist at WellnessLiving. Additional experience includes a role as a Customer Advocate in Member Operations at Tonal and as a Customer Service Representative at Marriott Hotels. Kanwal R. also has experience in municipal government through a position in the Clerks office at the City of Thorold. Educational qualifications include a Bachelor of Arts in Political Science and Government from Brock University and a degree in Human Resource Management from the International Business Management Institute.