April S. is currently working as a Service Desk Engineer at Strategic Technology Solutions, LLC since July 2022. Prior to this, April worked as an Information Technology Service Desk at Pillsbury Winthrop Shaw Pittman LLP from June 2019 to present and as a Dedicated Analyst for Epstein Becker Green at Intelliteach from August 2017 to June 2019. April has experience supporting Microsoft Office 365, Citrix, Proxy, TeamViewer, Ticketing Systems, and SLA management in their roles as a Service Desk Analyst.
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