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Isaac A. is currently working as a Prod Support Engineer at Strategic Solutions Group, utilizing SQL Developer to ensure data accuracy. Prior to this role, Isaac was a Software Support Engineer tier 1 at NCR Corporation, where ISAAC achieved high client satisfaction by troubleshooting and resolving complex software issues. Isaac also has experience as an HRMS Software Support Analyst at Sage, assisting clients with technical solutions and product installations. Currently, Isaac is pursuing an Associate's degree in Cyber/Electronic Operations and Warfare at West Georgia Technical College.