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Courtney Hickling is an accomplished professional with extensive experience in instructional design, digital marketing, and communications. Currently serving as an Instructional Designer at Navy Federal Credit Union and as a Digital Marketing Program Manager at Strategic Online Marketing, Courtney develops targeted marketing content and campaigns to enhance brand awareness and drive traffic. Previous roles include Editor In Chief at It's a Military Life, Senior Technical Writer and Project Manager at Technical Systems Integration, and Director of Program Operations at Okinawa Stray Pet Rescue. With a strong educational background including multiple master's degrees in business and communication, along with experience in various management and technical roles throughout the Department of Defense and the United States Air Force, Courtney demonstrates a diverse skill set and a commitment to effective organizational communication and outreach.