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Brandon Beltran is an experienced professional with a diverse background in customer service, retail leadership, and technical support. Currently serving as an Enhanced Services Technician at Strata Networks, Brandon has contributed to the development of standard operating procedures, marketing materials, and training resources while facilitating the onboarding of new employees. Prior to this role, Brandon gained experience as a Customer Relations Technician and Associate, providing technical support for various services and devices. Brandon's retail experience includes significant leadership roles at Amazon, where responsibilities ranged from training associates to managing multiple sites during the pandemic, as well as previous positions at Whole Foods Market, Toys"R"Us, and AmazonFresh. Brandon holds a High School Diploma from James A Garfield Senior High School and has additional education from Santa Monica College.