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Claudio F. Alonso has a vast experience in IT, Business Analytics, and Project Management. With a background in computer science education, Claudio F. has taken on various roles such as IT Responsible, Project Leader, Oracle DBA, and Professor of Computer Science. Throughout their career, Claudio F. has worked with companies like Grupo Telecom, Telecom Personal, Miniphone, and Coca-Cola, where Claudio F. successfully implemented projects and managed teams. Currently, as the Head of Customer Engagement & Insights at Strata Analytics Group, Claudio F. leads their department in utilizing data and technology to create effective customer engagement initiatives for clients in telecommunications, banking, and retail sectors.