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Melissa Cravillon is a seasoned professional with extensive experience in customer success and project management across various sectors, including translation and localization. Currently serving as Revenue Director EMEA at Straker since January 2022, Melissa also leads a team of Account Managers and manages a personal customer portfolio. Previous roles include Senior Account Manager at IBM and various leadership positions at Livewords, where responsibilities included overseeing project managers in legal and retail translation projects. Melissa's tenure at TransPerfect involved senior project management in e-learning and website localization. Educational achievements include a recent certification in Life Coaching and Neurosciences from Académie Européenne de Coaching, alongside multiple degrees in Translation and Interpretation from prestigious institutions.