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Bailey Grady has extensive experience in customer support and client product support, with roles at STR as a Team Lead and Client Product Support Specialist. Prior to this, Bailey was a Senior Customer Support Associate at TEKsystems and worked in roles such as Group Housing Coordinator at Marriott International and Front Desk STAR Trainer at Gaylord Entertainment. Bailey also has experience as a Supervisor at Off Broadway Shoe Warehouse. Bailey holds a degree in Business Administration and Management from the University of Tennessee at Martin.