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Unnur Kristinsdottir has work experience in customer support, barista, and flight attendant roles. Unnur is currently employed as a Customer Support Representative at Storytel since March 2021. Previously, they worked as a Barista at Te & Kaffi from November 2018 to August 2019 and as a Flight Attendant at WOW air from April 2018 to November 2018.

Unnur Kristinsdottir completed their Bachelor of Arts degree in English Language and Literature from Háskóli Íslands between 2015 and 2018. Following that, they pursued a Master's degree in Publishing at UCL from 2019 to 2020. In January 2021, Unnur obtained a certification in Excel Essential Training (Office 365/Microsoft 365) from LinkedIn.