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Kelley K. began their work experience in 2006 as the Founder and Organizer of Organize Nashville. Kelley then moved on to Emma, Inc in 2008, where they worked as an Account Manager until 2016. In this role, Kelley onboarded, engaged, consulted, and strategized with clients to achieve optimal email marketing results and growth. Kelley also served as an internal and external product trainer. From 2016 to 2019, Kelley worked at Edgenet as a Senior Customer Success Manager. In 2019, they joined Syndigo as an Implementation Manager, a position they held until November of the same year. Currently, Kelley is working as the Director of Customer Experience at StoryBrand, a position they have held since January 2020.

Kelley K. completed their Bachelor's degree in Communication, General from Columbia International University, attending from 1997 to 2001. Before that, they attended Summerville High School from 1993 to 1997, but no degree or field of study information is provided for that period.